A Day in the Life of a Property Manager: Coffee, Chaos and Calls

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February 3, 2025

7 min read

Young happy couple and an agent in a new property

Ever wondered what it’s like to be a property manager?
Imagine a ringmaster at a circus, an air traffic controller, and a part-time therapist—all rolled into one. If you think real estate is just about signing leases and collecting rent, think again. A property manager’s day is a whirlwind of maintenance mishaps, tenant dramas, and landlord negotiations.
Let’s take a behind-the-scenes look at a typical (if that even exists) day in the life of a property manager.

6:30 AM – The Calm Before the Storm (a.k.a. Coffee Time)

The alarm blares. I question my life choices for five solid minutes before rolling out of bed. First priority? Coffee. Because caffeine is the only thing standing between me and a full-blown meltdown by noon.
A quick glance at my phone reveals 12 unread emails, five maintenance requests, and a tenant threatening “legal action” over a dripping tap. Fabulous. Here we go.

8:00 AM – The Email Avalanche Begins

I arrive at the office, only to find my inbox has doubled overnight. Landlords need updates, tenants want answers, and a contractor has cancelled an urgent repair because his cousin borrowed his toolbox. Fantastic.

Prioritizing my To-Do List:

  • Emergency repairs
  • Chasing overdue rent (again)
  • Conducting property inspections
  • Playing detective to figure out why a tenant’s dishwasher is making “weird noises”

Oh, and let’s not forget the mystery water bill that has quadrupled overnight. Somewhere, somehow, there’s an underground swimming pool I don’t know about.

10:30 AM – The Great Maintenance Marathon

The next hour is spent coordinating repairs, which mostly consists of begging tradespeople to show up. Conversations go something like this:
Me: “So… when can you fix the leaky ceiling?”
Plumber: “Next Thursday.”
Me: “The tenants are collecting rainwater in buckets.”
Plumber: “That’s… resourceful. Still Thursday.”

12:00 PM – Routine Inspections and Tenant Shenanigans

Off to property inspections, where I discover:

  1. A tenant has painted the living room hot pink for “creative energy.”
  2. Someone has built a chicken coop—on their apartment balcony.
  3. A tenant has turned their unit into an Airbnb, which explains why their “cousin” always seems to be visiting.

I take polite notes while mentally screaming, then remind tenants that:

  • Chickens are not “support animals.”
  • DIY paint jobs require approval (especially when the color resembles a flamingo explosion).
  • Subletting without permission is a hard no.

2.00 PM – The Rent Chase

Time to put on my debt collector hat and chase late rent payments. Cue the excuses:

 “I paid it—must be a bank error!”
 “My dog ate the rent reminder email.”
 “I was abducted by aliens and just got back.”

After multiple follow-ups, a few awkward phone calls, and a silent prayer, payments start rolling in—except for one tenant, who insists they sent the money via carrier pigeon.

4.00 PM – The Mystery Complaint

An email arrives:
“There’s a weird smell in my apartment. Fix it.”

No details. No photos. Just… a smell.

Gas leak? Dead fish? Science experiment gone wrong? Who knows. I call the tenant for clarification, but they just repeat, “It smells weird.”

Wonderful. Guess I’ll have to come sniff around and play real estate detective.

5.30 PM – Wrapping Up… Kind Of

The office is closing, but my phone certainly isn’t.

A tenant has locked themselves out and demands I drop everything to let them in.
A landlord wants an urgent update on their property because they “just felt like checking in.”
Someone’s shower has exploded. Yes, exploded.

I take a deep breath, remind myself that real estate is a marathon, not a sprint, and grab one more coffee before calling it a day.

7.00 PM – Home… but still Working

I finally make it home. My phone buzzes.

Tenant: “Hey, just a quick one. Can I get a cat? Also, I already got the cat.”

Sigh.

And that, my friends, is a day in the life of a property manager—a nonstop rollercoaster of calls, complaints, repairs, and late rent. But amidst the chaos, there’s problem-solving, people skills, and a whole lot of patience.

Despite the madness, I love what I do. Helping tenants find homes, assisting landlords with their investments, and keeping everything running smoothly—it’s all part of the job.

Would I trade it for anything else? Not a chance.